Thinking about investing in luxury hair extensions from Icebabe Hair? You're making a smart choice — and we want you to feel completely confident about it. At Icebabe Hair in New York City, we believe in full transparency. We've compiled the most common questions we receive at our NYC showroom and from clients across the country and answered them clearly and honestly.
Icebabe Hair was founded in New York City in 2017 and specializes in 100% natural Russian double-drawn hair and Ice Fusion cold bond application. Our certified specialists have guided thousands of clients through their extension journey in our Manhattan showroom and across the US.
The Big Question: Quality and Authenticity
This is the most critical starting point. Let's clear up any doubts about what you're actually buying.
Is this REALLY 100% natural human hair?
Yes, absolutely and unequivocally. This is the cornerstone of our brand. We sell 100% authentic natural hair sourced from Russia. There are no synthetic fibers, no animal hair, and no mystery blends. We also refuse to use silicone coatings, which create a fake sense of quality that quickly washes away.
The hair you receive from Icebabe Hair looks, feels, and behaves like real human hair because that is precisely what it is. According to the most trusted beauty health experts, the distinction between silicone-coated and uncoated hair is one of the most significant quality differentials in the extension market. This commitment to purity is why top stylists trust us.
What does "double drawn" actually mean for me?
Think of it as quality control for fullness. "Double drawn" means the hair has gone through a process to remove shorter strands, ensuring the hair is thick and voluminous from the root to the very tip.
For you, this means you get a look that is lush, healthy, and opulent. You won't have thin, see-through ends that make your extensions look unnatural. It's the secret to that celebrity-quality volume and density.
Customization and Your Perfect Match
Your extensions should be as unique as you are. Here's how we make that happen.
Can I get a custom color? I'm worried about a bad match.
We completely understand this concern, and we've made it our mission to solve it. While our hair comes pre-colored, we offer an expert individual color matching service.
Simply send us a clear photo of your hair in natural daylight, and our skilled consultants will meticulously hand-select the perfect combination of shades to create a seamless, multi-dimensional blend indistinguishable from your natural color.
Expert Tip: If you're stuck between shades or plan to color your hair, always choose the lighter extension option. It is very easy for a stylist to deposit color to darken hair, but lightening it is a much more intensive chemical process.
What if my hair isn't straight?
No problem at all! Our premium human hair is available in three distinct textures to ensure a perfect blend: silky straight, effortless wavy, and vibrant curly.
Daily Life with Your New Hair
Let's talk about the practical side of living with and loving your extensions.
Can I use my flat iron and curling wand?
Yes. Because this is 100% real human hair, it is completely safe for thermal styling. You can wash, blow dry, straighten, and curl your extensions just as you would your own hair. They are designed to keep up with your styling routine and your active life.
How long will my investment last?
This is a premium product designed for longevity. With proper at-home care and regular maintenance appointments with your stylist, you can expect your Icebabe Hair extensions to last between 6 and 12 months. Many clients have their hair re-tipped and reinstalled multiple times, making it a truly worthwhile investment.
The Nitty Gritty: The Purchase and Process
How is the hair sold? By the strand?
We sell our hair by weight to provide complete customization for you and your stylist. Our hair is available in Hair Bulk (loose hair) or pre-bonded K-Tips and Baby K-Tips, sold in packages of 25 grams or 100 grams. Not sure which type suits you best? Read our K-Tips vs. Baby K-Tips breakdown for a clear comparison.
Where are you located? Can I see the hair in person?
We would love to meet you! Our physical showroom is located in the NoMad neighborhood of Manhattan, New York City, at 15 W 28th St, FL 10B. Please contact us before coming, as we are not there every day. Reach out to schedule your visit.
For our clients across the country, we offer fast 2–3 day shipping anywhere in the USA.
Frequently Asked Questions
Is Icebabe Hair really 100% natural human hair with no silicone?
Yes. Icebabe Hair sells 100% authentic natural hair sourced from Russia, completely free of synthetic fibers, animal hair, mystery blends, and silicone coatings. The absence of silicone means the hair's quality stays consistent wash after wash — it doesn't degrade after the coating wears off.
How does Icebabe Hair's custom color matching service work?
Send us a clear photo of your hair in natural daylight. Our consultants analyze your shade, undertones, and dimension, then hand-select the perfect combination of hair tones to create a seamless, multi-dimensional blend. If you're between shades, always go lighter — it's easy to darken, much harder to lighten.
How long will Icebabe Hair extensions last?
With proper at-home care and regular stylist maintenance appointments, expect 6 to 12 months of wear. Many clients have their hair re-tipped and reinstalled multiple times, making the long-term cost significantly more economical than it first appears.
In what formats is the hair available?
Hair Bulk (loose, unbound hair), K-Tips (pre-bonded with keratin), and Baby K-Tips (smaller micro-bonds for fine hair). All are sold by weight in 25g or 100g packages, giving your stylist complete control over the volume applied.